Thoughts, ideas and insights gathered over the years..
Taking responsibility doesn't mean taking the fault. This post explores the powerful leadership distinction between blame (past tense) and agency (present tense).
Taking responsibility doesn't mean taking the fault. This post explores the powerful leadership distinction between blame (past tense) and agency (present tense).
A real-world example of when a company's stellar reputation fails to match its operational reality, highlighting gaps in quality, communication, and accountability.
Before you speak, go see. Before you're understood, seek to understand. Discover how combining Stephen Covey's 7 Habits with the Gemba mindset creates empathetic and insightful leadership.
Being wrong isn't the problem—staying wrong is. This post explores why openly embracing our mistakes is one of the most powerful keys to innovation and growth.
KPIs can be misleading comfort blankets. It's possible to hit every target and still have the business fail. This post explores why strategic alignment matters more than isolated metrics.
Why waiting for motivation might be holding you back. What if the motivation you’re waiting for never comes?.
Averages can be misleading. Discover why standard deviation is the key to understanding and controlling variation in any operational process.
Gemba isn’t a location - it’s a mindset. Whether you're on a shop floor or in a planning meeting, Gemba is wherever value is created. Discover the profound impact of going to the source.